PRIVACY POLICY

5 Star Pros Home Improvement ("we," "us," or "our") operates the website at 5starprosdmv.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for home improvement services.

INFORMATION WE COLLECT

We collect information you voluntarily provide when you:

• Fill out our contact or quote request form (name, email address, phone number, message)
• Call or text us directly
• Email us at abdallah@5starprosdmv.com

We may also collect standard website analytics data through tools like Google Analytics, including pages visited, time on site, device type, and general geographic location. This data is aggregated and not personally identifiable.

HOW WE USE YOUR INFORMATION

Information you provide is used solely to:

• Respond to your quote request or inquiry
• Schedule and complete your home improvement project
• Send follow-up communication related to your project
• Request a review after job completion (if you agree)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

CONTACT FORM & NETLIFY

Our contact form is processed through Netlify Forms. Form submissions are stored securely on Netlify's servers and forwarded to us by email. Netlify's privacy policy is available at netlify.com/privacy.

GOOGLE ANALYTICS

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

COOKIES

Our website may use cookies for basic functionality and analytics. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect some site functionality.

DATA RETENTION

We retain contact form submissions and customer information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by contacting us.

YOUR RIGHTS

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications

CHILDREN'S PRIVACY

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.

CONTACT US

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: abdallah@5starprosdmv.com
• Phone: 227-254-2422
• Address: College Park, MD 20740